July 2020 Release Notes
We are excited to reveal Uprise release notes for the month of July 2020. On top of a few feature enhancements, we’ve addressed some bugs that may have impacted your practice. These notes will be updated as new items are released during the month.
Updates as of 7/29/2020
- We fixed the issue the prevented adding any Ray-Ban frame to the Catalog.
- You now have the ability to change the status of a claim to additional statuses by using the dropdown "Send To". For example, if a status is in the "EOB Available" status and it should be closed, you can now select 'Closed' from the dropdown. KB article to be added.
- If Claim fails due to Uprise processing errors the status will show Claim status "Processing Error". You will be able to update the claim to the following claim statuses when Claim is in "Processing Error" status from the 'Send To' dropdown.
- Open Submit Electronically
- Submit Manually
- Eob Available
- Cancel
- Hold
- Inactive
- Once claim has been sent electronically to the Clearning house status will show "Submitted to Clearinghouse"
Updates as of 7/22/2020
- We fixed an issue that blocked customers from being able to print the CMS-1500 for 'Patient-File Claims'.
- We fixed a bug that caused the 'Dropship Location' on an Rx Order to not be accessible if the 'Clear Frame Search' link was clicked and a different frame was selected.
- On the Claims>Remittance tab, you can now to locate remittances by a dollar amount using a new filter by payment amount. The new search field is called 'Amount Range'.
Previous July Updates
- There is now a 'Pay To Address' field within the Insurance Details. This address does not show up on the Claim form but is used for Clearinghouse electronic transmissions. Customers would fill out this field if they were a multi-location practice and want to set a single 'Pay to Address'.
- We fixed an issue that caused claims tracking to not work if the patient Zip Code was in a standard format of 00000 or 00000-000. For example, the Zip code was entered in by accident (00000-000). Now, when creating a patient record, there is a validation check and an incorrect format cannot be added.
- A few updates have been made to the Remittance Header.
- 'Adjudication Date' has been changed to 'Payment Date'
- After a Remittance is posted, a 'Post Date' field will appear to the right of 'Payment Date'. This field cannot be edited.
- 'Uprise Insurance' has been changed to 'Uprise Payer'
- On the invoice, if there is a single lens line item, the V-Code is now linked to the product. You will need to click the open/close arrow to add discounts, co-pays and patient responsibilities.
