What Happens to an Invoice When I Edit an Rx Order
The status of an Rx Order is "Ready to Order" after an invoice has been posed. Changes made to the Rx Order in this status will reset Invoice discounts, adjustments and co-pays. Editing an Rx Order may change pricing which affects the Invoice. A recheck is necessary to ensure balances and payments are reflected correctly. It is essential you go back to the Invoice and confirm all discounts, adjustments and co-pays are reset and saved.
An Rx Order can not be edited after it has been submitted or when a linked claim has been submitted.
To Edit an Rx Order following these steps
1. Locate the Order you want to edit under Summary Tab > Prescription Orders or in the Invoice
1.1. Summary Tab > Prescription Orders
1.2. From the Invoice, click the Order number
2. Click Edit Order
3. The following warning will appear > click OK to continue
Editing the RxOrder may alter the invoice balance. Patient responsibility, adjustments, discounts, and write-offs may need to be reentered. Click 'OK' to continue.
4. Make your edits > Click Save
