How do I Make a Return and Refund?
1. Open the Ledger and locate the Invoice
2. Click the Invoice hyperlink to open
3. Click Return
4. Select the items you want to return
5. Select the Reason for the return
6. Click "Return Selected Items" button
7. A second Invoice is created with the returned amounts added as credits. Click "Save" to close the Returned Invoice
8. Now you are back on the Original Invoice. Click the Refund button
9. The Patient Refund window opens displaying the credit. Select Refund method and Save.
