How do I Void a Payment?
In order to void a payment you must have Invoice/Ledger permissions set to yes in your user profile. How do I Check a User's Profile Privileges?
1. Open the patient record > on the summary tab click Ledger (you can also click the Ledger tab on the left side bar)
2. Click the "+" to the left of the invoice to expand
3. Click the Payment hyperlink
4. Enter the amount > the Payment details (method) > Click Void
5. Click Yes to complete
