How to Change the Date of Service (DOS) on a Rejected Claim

1. Claims > Tracking > Search for the claim using the filters

2. Once located, click the Action button > Recreate Claim > Create Original Claim

3. A new invoice has been created in an "Open" Status

4. Now, Cancel the Rejected Claim. Click the Action button > Cancel

5. Locate the new Open Claim. Click Status > All

6. Click the Invoice number on the Open claim line

7. Change the Date of Service on the Invoice

8. Click the Save button twice