How to Add an Insurance Payer, Plans and Setup CMS Defaults

1. Admin > Setup > Insurances > Import Insurance

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2. Select a Policy Type > Select an Insurance Payer from the list > Click Add button. You can search by Name or Payer ID as well.

3. If you need to create a custom insurance instead, select Create Custom Insurance

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4. Enter Details > Save

A Payer ID is required if the insurance is eligible for electronic submission

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Add a Plan if applicable > New Plan

  1. If you do not add a Plan, "None" will be the default and the Fee Schedule will be set to plan "None"
  2. If the payer has a different address, the Contact Info can be updated here.

Fill out the plan details in the Plan Details Tab > Save

You can use the dropdown to see all plans that have been setup for that carrier and view each Plan's details under the Plan Details tab

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Select the CMS Defaults Tab

Enter in Information

For Box 23:

  • When Box 23 is selected, an authorization number will be required on the RX Order
  • The CLIA number will only drop in Box 23 for the selected CPT code.

For Box 24i:

  • G2 - Provider Commercial Number
  • ZZ - Provider Taxonomy (a list of valid Taxonomy codes)

For Box 32 and 33:

If an Alternate Service Facility Name or Alternate Billing Provider is entered in the CMS Defaults, that will override the Service Facility Name or Billing Provider name on the printed CMS 1500/837 EDI.

Set the CMS defaults, then Save