How to Add a User Account

It is easiest to setup a new user by sending the welcome email (containing the initial password) to yourself (administrator) and log them in for the first time. This saves time and possible issues based on user error with the initial setup.

1. Login to Uprise > Select Admin tab > Click Users

2. Click New User button

3. Fillout Name & Contact Information

Remember to use YOUR E-MAIL so you can setup the user password in advance of distrubuting the login information to the user

4. Add the Profile

5. Select the store # (Location) > Set as Default >Add

6. An email will be sent to YOUR EMAIL ACCOUNT with the user ID and temporary password

7. Logout of Uprise

8. Enter the Email information for the new user to login for the first time.

Password is case sensitive. Type it in exactly as it appears in the email. You can copy and paste but DO NOT double-click to select. Use the mouse to highlight just the password.

9. Type in a new password for the User. Use something simple to remember possibly "welcome123" or "uprise123"

10. Once login is successful, logout of User account

11. Now, reset the email to the users personal email account.

Log back into Uprise>Admin>Users>Search for the User> Click on their name to open their profile

12. Click Edit

13. Update the Email address to the User's personal address and Save