How to Install and Configure the Zebra ZD420 Barcode Printer for Uprise Use

Uprise works with the Zebra ZD420d Thermal Printer (part number ZD42042-D01W101EZ) with USB connector.

203 dots per inch (DPI) is only the supported resolution for printing from Uprise. Be sure to check your model for the correct DPI standard before setting up the printer for use with Uprise.

These specific labels must be purchased:  Optical Frame Direct Thermal Labels  http://www.labtag.com/optical-frame-direct-thermal-labels-2-24-x-1-25-dtol-2/

  • Core diameter: 1”
  • Labels/Roll: 1,000
  • Color: White
  • Orientation: Right*

* Please be sure to check your printer's DPI resolution settings and ensure that you purchase labels orientated 'RIGHT' - incorrect product specs will prevent your printer from working with Uprise

This Zebra printer model will print frame tags from Uprise as 2D barcodes (also known as QR codes.) Any brand of hand-held barcode scanner can be used with Uprise, providing it has the capability to scan both 2D and 1D (traditional) barcodes.

PART 1

General Overview

The printer should be installed on the local Windows PC  (Mac support is not currently offered at this time) and you should be able to print a test page from Windows to the printer. Here is a general overview of the printer installation procedure in Windows:

Initial Setup:

Any outstanding Windows updates should be installed prior to setting up printing. These updates may affect your ability to install printer software.

A Zebra Driver (or the Zebra Setup Utility) must be installed before connecting via USB and powering on the printer.

  1. Install the Driver (or the Zebra Setup Utility) on your PC before connecting the printer.
  2. Connect the printer to the USB port on the PC
  3. Power on the printer
  4. The printer should now be available for use and you should be able to print a test page from Windows

 

1. Ensure Printer is NOT CONNECTED to your PC

2. Download and install the required Zebra drivers. This software is available for free from the following link:

https://www.zebra.com/us/en/support-downloads/printers/desktop/zd420c.html#downloadlistitem_abe

3. Locate ZDesigner v. 5 Driver for Windows > click Download

4. Click "Accept and Begin Download Now"

5. Run the .exe as an administrator by right clicking the file > Run as Administrator

6. Install the Driver:  Click Next and leave all DEFAULTS

7. At the END of install > Un-Check "Run the printer installation wizard" and "View release notes" > Only select Configure System > Finish

  • You do not want to run the printer installation wizard since the printer is being installed via USB.
  • If you accidentally left this checked you can just cancel / close out of the printer installation wizard when it opens.

8. Load labels and connect the printer to the USB port on the PC

Once you have installed the driver:

  1. Load the labels into the printer and then turn the printer on.
  2. Connect printer to the PC with the USB cable.

9. The next step to adjust the settings and size options in the printing preferences

To do this open printing preferences:

Windows 10

Select the Start button > Settings > Devices > Printers & Scanners > Select the Printer > Manage > Printing preferences

Ensure that you have selected the Zebra device as your PC's primary printer.


10. Set Printer Options

On the Options tab under Settings change the Speed to 4 and the Darkness to 15. Then under Size change the Width to 2.00 and the Height to 1.00. Then click Apply and OK.

11. Run a Print Test Page

Once these changes have been made you should be able to print a test page from Windows:

Windows 10

Select the Start button > Settings > Services > Printers & Scanners > select the printer > Manage > select Print a test page


If you are unable to print a test page from Windows at this point please contact Zebra support and explain you are unable to print a test page from Windows:

https://www.zebra.com/us/en/about-zebra/contact-zebra/contact-tech-support.html

PART 2

General Overview

Uprise requires a secondary application to be installed to print labels.

https://neodynamic.com/downloads/ThermalLabelSDK70.zip Note: Version 7 of the Thermal Label SDK plug-in is the preferred version for Uprise compatibility. If you have a newer (greater number) version of this plug-in installed and experience failure to print, you may need to uninstall the existing version of the Thermal Label SDK plug-in and replace it with version 7.

13. ThermalLabelSDK70.zip file will download in the lower left corner of your screen

14. Right click on download > Show in folder

15. Click to "Extract" or Unzip" the .zip file

16. Double click to run the file created from the Extract "ThermalLabelSDK70.exe"

The file path may be different depending on where you extract it.

17. Click Next and follow all Defaults

18. Files are installed. Click the "X" to close the open window

19. Click the Yellow Folder on the task bar on your PC to open Windows File Explorer. Next, navigate to the following path: C:\Program Files (x86)\Neodynamic\ThermalLabel SDK\v7.0\TLClientPrint\Installer

Note: the file path may change, this is dependent upon where you extract it

20. Once you are in the Installer folder > Right click on TLClientPrint-7.0.3518-119-win.exe.exe (this is the Application file) and Run as Administrator

  1. After the application file runs, click the "X" to close the open window
  2. Remember to click the "Finish" button on the SDK Installer.

21. Open the following path to run the TLClientPrint Application > Right click on TLClientPrint.exe (this is the Application file)

22. Run as administrator

Note: you will not see anything run or flash on the screen after you click "Run as administrator."

23. You are now ready to Print!

24. IMPORTANT: Make sure to set the Zebra Printer as the DEFAULT Printer when you want to print labels in Uprise.

For troubleshooting help, the link to the Zebra Support Page is below:

https://supportcommunity.zebra.com/s/article/000021051?language=en_US